If I had a dollar for every time a senior manager complained about departments fighting, I would be a Millionaire. It’s rare for departments not to fight. Is all conflict bad?
Read More
One of the toughest negotiations is when one side wins and the other side loses. For example, a mining company wants to mine in a forest area and a local government wants to stop the mine because they want to preserve the forest. If one side wins, the other loses.
This is so difficult because each side brings a position and then spends all their energy defending their position or attacking the other side's position.
In the toughest negotiations, we need to look beyond positions and explore interests.
Read More
Tell more stories to persuade. If you have attended our persuading for results workshop, you will have experienced the power of stories. At the end of day one we ask participants to come to day 2 ready to tell a story about themselves.
Read More